By tram: Line 18, Brühl-Schwadorf stop
Cancellation instructions for consumers in the case of contractual agreements concluded outside business premisesRight of cancellation
You have the right to cancel the contractual agreement concluded with us within a period of 14 days without giving any reason. The cancellation period is 14 days from the date the contract was concluded.
To exercise your right of cancellation, you have to inform us
To comply with the cancellation period, it is sufficient to send the notification concerning the exercising of the right of cancellation prior to expiry of the cancellation period.Consequences of the cancellation
If you cancel the contractual agreement, we have to return to you all payments we have received from you without delay and no later than within 14 days of the date on which we received the notification of your cancellation of this contractual agreement.
If you requested commencement of the service during the cancellation period, you have to pay us a reasonable amount corresponding to the proportion of the services already provided up to the time you informed us of your exercising of the right of cancellation compared with the overall extent of the services provided for in the contract.Special notes
Your right of cancellation expires prematurely when the contract is performed in full by both parties at your express request, before you have exercised your right of cancellation.